QuickBooks Error 1920

What is Error 1920 in QuickBooks?

When your system encounters error 1920, it means you were unable to connect to the QuickBooks Database Server Manager. The problem 1920 appears when the QBDBMgrN is unable to connect to a desktop hard disc in order to access company files. Similar to that, this error will show up when it tries to access a drive on the desktop.

Why QuickBooks Installation Error 1920 Occurs

The list of all potential causes for QuickBooks Desktop Update Error 1920 is as follows:

1 The installation of QuickBooks fails with error 192 if the user account you are using does not have administrative rights.
2 The installation folders and data for QuickBooks are broken.
3 Your Windows machine does not have a properly installed copy of QuickBooks Database Server Manager.

4 Service QB Database Manager Failed to start errors can be brought on by virus or malware attacks.
5 QuickBooks error 1920 may be brought on by a Windows operating system bug.
6 Another reason why the Database Manager fails to start is invalid registry entries.
7 This problem may potentially be brought on by an improper shutdown or power outage.

If QBCFMonitorService is experiencing any problems, you can see some of the following frequent error messages:

1 A issue has been encountered and QBCFMonitorService.exe has to be closed.
2 “Access violation in module QBCFMonitorService.exe at location FFFFFFFF.
3 The QBCFMonitorService.exe process has terminated. Windows is looking for a fix for the issue.
4 The QBCFMonitorService.exe process has terminated. The programme stopped functioning properly due to a malfunction. If a fix is available, Windows will end the programme and let you know.

Fixing QuickBooks Desktop Error 1920: Steps

Let’s look at how to fix installation problem 1920 now that we are aware of its causes:

1 Give the Windows User Account administrative rights.
2 If you are using Windows 10, go to the settings of your computer or click the Start button and choose Control Panel.
3 Click Family and Other Users after choosing Accounts.
4 Click Change Account Type after that.
5 Select Administrator in the Account type menu.
6 To login back into Windows using the administrator account, click OK and then sign in again.

Visit Create an Administrator Account on Windows for additional details.

1 Try once more to update and install the QuickBooks Desktop programme.
2 QuickBooks Desktop should be deleted from Windows.
3 Select Control Panel by clicking the Start button.
4 Uninstall a Program can be chosen from the Programs and Features menu.
5 Double-click the QuickBooks version you want to update after scrolling down.
6 To completely uninstall the software from Windows, follow the directions that are given.
7 Show Hidden Files and Folders in Windows
8 On your computer’s desktop, press Windows + E. Then, click Organize in the Windows File Explorer’s top left corner.
9 After selecting Folder and Search Options, click the View tab.
10 Check the box next to the show hidden files, folders, and drives option as you scroll down.
11 After clicking Apply, press OK.
12 Modify the folder names for the QuickBooks installation
13 Open Windows File Manager and go to each of the following folders.
14 Rename the folder by using the right-click menu.
15 Save the file by adding.OLDFolder to the end of the name.

Common files in Intuit:

  • Program DataIntuit in C:
  • Program FilesIntuit in C:
  • C:\Users[Username]\AppData\Local\Intuit
  • Common FilesIntuit in C:Program Files

Reinstall the Windows version of QuickBooks Desktop

Please refer to our article Update QuickBooks Desktop to the Latest Released Version for comprehensive instructions on how to download and install the most recent version of QuickBooks Desktop.

1 Delete any outdated files and folders.
2 The system’s accumulated trash can occasionally cause QuickBooks error 1920. Fix it by clearing up the trash as follows:
3 On your desktop, click Start, then type “Command” into the search field.
4 Do not immediately hit Enter. Instead, simultaneously hit the Ctrl and Shift keys on the keyboard, followed by Enter.
5 A permission dialogue box will display, asking for a command to confirm or cancel. Select the first possibility (Yes).
6 You need to input cleanmgr into the dark window that appears with the blinking cursor.
7 Select Yes to start the cleanup process.
8 To continue, check the boxes next to the unnecessary files you want to delete, then click OK.


Due to QuickBooks Error 1920, if you are still having problems installing or updating QuickBooks Desktop, we may need to carry out additional troubleshooting on the particular computer that is having the issue. For screen sharing and speedy mistake analysis and diagnosis, our support specialists employ cutting-edge equipment.


How can the error 1920 be fixed when installing or updating QB Desktop?

If you encounter the QuickBooks error 1920 while attempting to install QB, take the following actions:

1 From the Control Panel > Programs and Features, remove QB.
2 Change the folder names used during installation.
3 Activate QuickBooks Desktop once again.
4 Set the new company file name in the QB Desktop.
5 Take manual action to resolve the problem.

What should you do if the server system’s QBDBMgrN update encounters the error 1920?

Take the following steps if the error 1920 appears in such a situation while you are attempting to upgrade the QuickBooks Database Server Manager:

1 QuickBooks Database Manager should be removed.
2 Modify the installation folder names.
3 Re-install QBDBMgrN.

You may read also:

QuickBooks Migration Failed Unexpectedly

QuickBooks 2023 Keeps crashing

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